Meg Reardon Talks about the power of looking “Beyond The Click” January 19, 2010
Posted by Mark Blei in : Staff posts, Uncategorized , 1 comment so farHere is a greaty example of the power of our AdIndex solution being able to tell the story of what happens ‘beyond the click.’
I recently completed an AdIndex study for a CPG client. The data from the media company regarding click-through rates and interaction was spectacular, indicating that click-through was much higher than the industry average and that interaction with the client’s ads drove great increases in consumer’s perceptions of and relationships with the brand.
Had that been the only data provided to the client, as is often the case without the additional insight provided by an AdIndex study, the campaign would have been considered a huge success and perhaps would have been replicated in the future.
However, since our AdIndex study provides insights on the impact of a campaign among those that click, but also on the other 98% of consumers who were exposed to the ad but did not click, a critical insight emerged. Based on click-through data, the campaign was working well to drive a specific message because the consumer had time to absorb and process the entire intended message. However, if a consumer did not interact with the ad or visit the client site, we noticed in our AdIndex data that there was a significant amount of confusion regarding the main message of the campaign that was leading to an erosion of brand perceptions.
Meg Reardon Research Director Dynamic Logic
This insight proved invaluable as creative was being drafted for the 2010 campaign. With the insight provided from our AdIndex study, the client was able to re-focus messaging and avoid potential further erosion of brand perceptions due to the confusion revealed in our study.
Just a simple, straightforward example of how important it is to not only understand the behavioral impact of a digital campaign, but also the attitudinal impact on the overall health of the brand.
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