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Maryland Court Weighs Right To Sue Vs. Right To Speak December 11, 2008

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Judges of Maryland’s highest court heard arguments this week about whether courts could order news organizations to reveal the names of people who posted online comments that were critical of a local business owner.

The judges are still considering the case, but at least some of them appeared to be poised to rule that the owner’s right to sue the commenters for defamation outweighs the users’ First Amendment right to speak anonymously.

“If there’s no First Amendment right to slander somebody, you can’t slander someone anonymously,” Judge Joseph F. Murphy Jr. of Maryland’s Court of Appeals said during the argument.

The case stems from comments posted to NewsZap.com, community news sites operated by Independent Newspapers, Inc. In one post, a commenter described a Centreville, Md. Dunkin’ Donuts owned by local business person Zebulon Brodie as “one of the most dirty and unsanitary-looking food-service places I have seen,” according to court papers.

Read The Rest—>Maryland Court Weighs Right To Sue Vs. Right To Speak

Google South Africa aims to stop ‘agency fraud' (Agency director Laments that Search Cannot be tracked by AdIndex) November 14, 2008

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Google aims to stop ‘agency fraud’

Myth and misunderstanding is leading to digital mayhem in the industry, whereby agencies are being accused by digital behemoth Google of committing fraud or, at the very least, irresponsible accounting with their clients cash online. As a result, Google announced today, Friday, 14 November 2008, that it would be ‘Google certifying’ five key agencies leading this space in 2009.


Read The Rest—> Google aims to stop ‘agency fraud’

Agency.com Takes iCrossing to Court for 'Employee Raiding' – MarketingVOX November 11, 2008

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Omnicom’s Agency.com has filed suit against digital ad firm iCrossing, insinuating the latter poached a number of major executives and clients, reports the Wall Street Journal.

$19.5 million in damages are sought. The suit alleges tortious interference, breach of contract and conspiring to misappropriate proprietary data and trade secrets. In specific it accuses iCrossing CEO Donald Scales, former Chief Executive Officer of Agency.com, of “employee raiding” that “led ultimately to the closing” of its Dallas and Chicago offices.

Read The Rest—>Agency.com Takes iCrossing to Court for ‘Employee Raiding’ – MarketingVOX

AOL Sued for E-mail Ads | California man filed class-action suit against AOL for allegedly including text e-mail ads in footers of paid subscribers’ outgoing messages November 5, 2008

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A California man has filed a class-action suit against AOL for allegedly including text e-mail ads in the footers of paid subscribers’ outgoing messages.

Filed by Encino, CA-based Hamner Law Offices on behalf of Frank Cecchini, the suit claims AOL wrongly inserted the ads in outgoing e-mail from 2 million paid subscribers, or 20% of AOL’s e-mail users.

The suit claims that nowhere in AOL’s terms of service does it say ads will appear in paying subscribers’ messages.

“As such, AOL pay e-mail subscribers expect the ability to send out e-mail without advertisements inserted into their e-mail,” the suit claims. “This is different from e-mail services provided by so-called free e-mail accounts (such as Hotmail.com and Yahoo.com) which do insert various advertisements into sent e-mails.”

The complaint continues: “Unlike ‘banner’ advertisements or other overt Internet advertisements, these footers, or ad tags, essentially add to and/or change the actual message contained in the e-mail.”

As a result, AOL users who don’t want ads inserted into their messages choose the premium service, the complaint said.

Read The Rest—>AOL Sued for E-mail Ads | California man filed class-action suit against AOL for allegedly including text e-mail ads in footers of paid subscribers’ outgoing messages

Google Facing Third 'Parked Domain' Suit August 14, 2008

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by Wendy Davis, Thursday, Aug 14, 2008 7:00 AM ET
Google screengrab of parked domain programFor the third time this summer, Google has been hit with a fraud lawsuit stemming from its parked domain program, which serves pay-per-click ads on otherwise empty Web pages.

This latest case, a potential class-action lawsuit filed this week in federal district court in Chicago, was brought by Bartlett, Ill. container company JIT Packaging. The case joins a putative class-action lawsuit filed in San Jose, Calif. last month by Hal Levitte, an attorney who took out search ads, and one brought in San Jose by online retailer RK West, which operates the e-commerce site Malibu Wholesale.

As in the other two lawsuits, JIT Packaging alleges that Google displayed search ads on “low-quality” sites that yielded almost no conversions.

The Illinois company specifically takes issue with Google’s AdSense for Domains and AdSense for Errors programs, which place ads on sites that have little or no editorial content. Users often land on such sites after mistyping a URL. Examples cited in the complaint include jcpennycom.com and bedbathandbeyondcom.com.

“The quality of these sites as an advertising medium is substantially lower than sites on the rest of Google’s network,” the lawsuit alleges.

JIT also asserts that many of these sites violate trademark, copyright or cybersquatting laws because they include a brand name in the URL.

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Social networking applications pose risks May 14, 2008

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CHICAGO, Illinois (AP) — Sarah Brown is unusually cautious when it comes to social networking.

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Student Adrienne Felt created her own Facebook application to see what information companies could access.

The college sophomore doesn’t have a MySpace page and, while she’s on Facebook, she does everything she can to keep her page as private as she can.

“I don’t want to have to worry about all the different online scandals and problems,” says Brown, an education major at St. Joseph College in Connecticut. She’d like to control her personal information and keep it out of the hands of identity thieves or snooping future employers. “It’s just common sense.”

It sounds like her info is locked down and airtight. But is it?

Turns out, even the privacy-conscious Sarah Browns of the world freely hand over personal information to perfect strangers. They do so every time they download and install what’s known as an “application,” one of thousands of mini-programs on a growing number of social networking sites that are designed by third-party developers for anything from games and sports teams to trivia quizzes and virtual gifts.

Brown, for instance, has installed applications on her Facebook page for Boston Bruins fans and another that allows her to post “bumper stickers” on her own page and those of her friends. It’s a core way to communicate on social networking sites, which allow friends to create pages about themselves and post photos and details about their lives and interests.

People often think Facebook profiles and sometimes MySpace pages, if they’re set as private, are only available to friends or specific groups, such as a university, workplace, or even a city.

But that’s not true if they use applications. On Facebook, for instance, applications can only be downloaded if a user checks a box allowing its developers to “know who I am and access my information,” which means everything on a profile, except contact info. Given little thought, agreeing to the terms has become a matter of routine for the nearly 70 million Facebook users worldwide who use applications to spruce up their pages and to flirt, play and bond with friends online.

News Corp.’s MySpace, which has about 117 million unique visitors each month, recently added an applications platform, giving developers access to the profiles of anyone who downloads them. Unlike Facebook, though, MySpace users don’t have to include their names on their profiles.

So what do these third-parties do with the information? Sometimes, they use it to connect users with similar interests. Sometimes, they use it to target ads, based on demographics such as gender and age (something Facebook and MySpace also do).

Facebook and MySpace say they hold application developers to strict standards — and boot them if they don’t comply. They also point out that some information, such as e-mail addresses and phone numbers, aren’t made available.

But experts who track online security issues think there’s too much personal information flying around out there, with few guarantees that it’s safe. They also think social networkers have little understanding where their information goes and how it’s used — and as a result, have a false sense of security.

“I suspect that there’s a whole lot of clicking without a lot of thinking,” says Mary Madden, a senior research specialist at the Pew Internet & American Life Project who studies privacy issues. “So much of this sharing happens in a way that users don’t see the consequences. It’s kind of a big, black hole.”

Part of the risk stems from Facebook applications being created by anyone, some of them tech-related companies and others individuals with know-how. And they could be anywhere in the world, as is Jayant Agarwalla, co-founder of Facebook’s popular Scrabulous application, a takeoff on the game Scrabble.

Reached by e-mail, he says Scrabulous does use demographic information to target ads that show up as a person plays the game. But Agarwalla, who’s based in India, stresses that that information is provided in “real time” and not stored. “In my humble opinion, users have nothing to worry about,” he says.

Some would argue that it’s much like trusting an online vendor with your credit card information.

Still, it’s an honor system, says Adrienne Felt, a computer science major at the University of Virginia. A Facebook user herself, she decided to research the site’s applications and even created her own so she could see how it worked.

Most of the developers Felt polled said they either didn’t need or use the information available to them and, if they did, accessed it only for advertising purposes.

But, in the end, Felt says there’s really nothing stopping them from matching profile information with public records. It also could be sold or stolen. And all of that could lead to serious matters such as identity theft.

“People seem to have this idea that, when you put something on the Internet, there should be some privacy model out there — that there’s somebody out there that’s enforcing good manners. But that’s not true,” Felt says.

Last year, Facebook users revolted when the company started using a tool called Beacon, which tracked its users’ purchases and actions at dozens of Web sites and then broadcast the data on the pages of the users’ friends.

Beacon has since been scaled back.

By comparison, the issue of personal information going to application developers, both on Facebook and now MySpace, has remained relatively quiet.

Jonathan Gaugler, a 26-year-old New Yorker, is one who finds targeted ads on his Facebook page a bit too invasive.

“Getting married? Do your registry here!” read one recent ad that showed up. Another on his fiancee’s page was advertising for egg donors for fertility clinics.

“Creepy,” Gaugler says.

He keeps his Facebook activity to a minimum as a result — and rarely downloads an application because he doesn’t want to be further targeted.

But many others are much less cautious, seeing the risk of social networking “as low and the reward as high,” says Patricia Sanchez Abril, an assistant professor at the University of Miami’s business school who studies privacy law.

“It is the chosen mode of communication of everyone they know. So if you’re not in it, you’re just not in the loop,” she says. “There’s a lot of peer pressure.”

What they don’t realize, she adds, is that there is little legal backup if their information is used in a way they didn’t intend.

“This is an area that’s completely unregulated. Yes, there are contracts. But if the receiving end doesn’t abide by the contract, you’re still out of luck,” Abril sa
ys.

And applications, she notes, are only one worry when it comes to online threats.

A social networker’s friends can, for instance, give access to personal information or photos in a profile. That happened to the call girl involved in the recent sex scandal with former New York Gov. Eliot Spitzer.

Researchers at Indiana University also published a study last year showing how they “scraped” information from students’ social network profiles. Posing as people’s friends, they then used the information to fool the students into providing their university ID and password on a bogus external Web site.

Whether the profile is private or not, users should limit the information they post, said Tom Jagatic, one of the researchers and now a senior information technology consultant at the Massachusetts Institute of Technology. It’s good advice, says Jeremy Miller, a fraud investigator based in Nashville, Tennessee, but he wonders how many will heed it. He uses MySpace and sees people who routinely list everything from their income to phone numbers on their profiles — and don’t even bother to make their profiles private.

“It’s kind of a status symbol, so privacy takes a back seat,” says Miller, who works for Kroll Inc., a risk management consulting firm. “It’s much like people saying you shouldn’t carry your Social Security card around in your wallet.

“But a lot of people still do it.

MySpace wins $230 million in Internet spam case May 14, 2008

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NEW YORK (AP) — The popular online hangout MySpace has won a $230 million judgment over junk messages sent to its members in what is believed to be the largest anti-spam award ever.

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MySpace calls the award a “landmark,” but it’s doubtful the company will collect from the spammers.

A federal judge in Los Angeles, California, ruled against a notorious “Spam King,” Sanford Wallace, and his partner, Walter Rines, after the two failed to show up at a court hearing, MySpace told The Associated Press on Tuesday.

Wallace earned the monikers “Spam King” and “Spamford” as head of a company that sent as many as 30 million junk e-mails a day in the 1990s. He left that company, Cyber Promotions, following lawsuits from leading Internet service providers such as Time Warner Inc.’s AOL, only to re-emerge in a spyware case that led to a $4 million federal judgment against him in 2006.

“MySpace has zero tolerance for those who attempt to act illegally on our site,” said MySpace’s chief security officer, Hemanshu Nigam. “We remain committed to punishing those who violate the law and try to harm our members.”

Rines and Wallace created their own MySpace accounts or took over existing ones by stealing passwords through “phishing” scams, Nigam said.

They then e-mailed other MySpace members, he said, “asking them to check out a cool video or another cool site. When you [got] there, they were making money trying to sell you something or making money based on hits or trying to sell ring tones.”

MySpace said the pair sent more than 730,000 messages to MySpace members, many made to look like they were coming from trusted friends, giving them an air of legitimacy. Under the 2003 federal anti-spam law known as CAN-SPAM, each violation entitles MySpace to $100 in damages, tripled when conducted “willfully and knowingly.”

In court papers, MySpace said the activities resulted in bandwidth and delivery-related costs, along with complaints from hundreds of users. The company also said some of the outside Web sites contained adult material, potentially harming teens who use MySpace.

The judgment is a big victory for MySpace, although service providers often have a tough time collecting such awards. But even if the News Corp.-owned site never collects, it hopes the judgment deters other spammers.

“Anybody who’s been thinking about engaging in spam are going to say, ‘Wow, I better not go there,’ ” Nigam said. “Spammers don’t want to be prosecuted. They are there to make money. It’s our job to send a message to stop them.”

The Los Angeles-based company described the amount of the award as a “landmark.”

John Levine, a board member for the anti-spam advocacy group Coalition Against Unsolicited Commercial Email, said that past spam judgments he knows of have been in the tens of millions of dollars.

He said he would be surprised, though, if MySpace ever collected.

“The giant judgments are all defaults, which means they don’t necessarily even know how to find the spammer,” Levine said.

There was no telephone listing for Wallace in the Las Vegas, Nevada, area, where he moved to in 2004 to pursue night club promotion work. Service was disconnected for two listed numbers for Rines in Stratham, New Hampshire, his last known address; a third number in Stratham was unlisted.

U.S. District Judge Audrey B. Collins awarded the amounts sought by MySpace: $157.4 million jointly against Rines and Wallace and an additional $63.4 million against Rines under CAN-SPAM — plus $1.5 million more against the pair under California’s anti-phishing law and $4.7 million in attorneys fees. MySpace said it was entitled to another $3 million from Rines and Wallace under a different section of CAN-SPAM.

Collins also issued injunctions barring similar activities in the future.

MySpace has another anti-spam case pending against a high-profile defendant, Scott Richter, who it claims gained access to MySpace profiles using stolen passwords and then sent spam bulletins from those accounts.

MySpace said the junk messages from Wallace and Rines came after Richter’s.