Fox in the Henhouse: Should You Trust Your Agency with Analytics? June 17, 2009
Posted by Mark Blei in : Uncategorized , trackbackADOTAS — Advertising agencies—and especially digital agencies—are among the most fascinating companies in the world. They are staffed (most of the time) by whip-smart, sometimes arrogant, fun, creative, young, attractive people.
Doesn’t it always seem like the good-looking smarty-pants you knew in high school ended up working at an agency? Sometimes, maybe when you’re slogging through yet another column of analytics numbers or trying to figure out how to make your analytics tool recognize a measure it wasn’t born to measure—admit it—you get a little jealous. Those agency people are probably skateboarding down the hall right now, coming up with a new way to make oven-cleaner cooler than Lady Gaga.
Agencies are soaking in the suds of what everybody now calls “spin.” You know—lemons become lemonade. Pigs can fly. And ho-hum conversion numbers can be made to seem either “not that relevant” or hidden behind a pitch for new creative. Agencies are amazingly good at taking things that are not so wonderful and making them seem like just the thing you wanted.
All of which is precisely why you can’t let your agency perform your analytics work.
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